![]() ![]() ![]() In that context, for merchants, avoiding a chargeback is a matter of thwarting fraudulent activity. In most cases, chargebacks are requested because cardholders identify transactions which are unauthorized. What's more, if a business owner receives too many of them, his merchant account provider may terminate his account, placing him on the Terminated Merchant File (also referred to as MATCH). They're expensive, inconvenient, and can occur for several reasons. Chargebacks are a major concern for small business owners, especially while processing payments online.
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